Promotional Terms & Conditions

Coupon Terms of Use

Each coupon is identified by a coupon code and has different eligibility criteria and rewards. Please check your coupon - the specific details of the promotion, including eligibility criteria and rewards, are outlined on the coupon itself.

Pet Suitability and Responsibility: The customer is responsible for ensuring that their pet is suitable for a raw pet food diet. Customers should review the ingredients, nutritional analysis, and feeding guidelines outlined on the product's webpage or packaging label before serving to their pet.
Eligibility: Coupons are available to customers who sign up through our designated sign-up forms or website tools. Only individuals who provide accurate and valid information during the sign-up process are eligible to receive coupons. To learn more about our privacy policy click here.
Participating Stores: Coupons are valid at select retail stores participating in the promotion unless otherwise stated. To view the list of participating stores for any specific promotion, please refer to the promotional email received or visit our website's store locator app and turn on the 'Promotion' filter.
Coupon Expiry: Each coupon has a specified expiration date located at the top right corner of the physical or digital coupon. To be valid, coupons must be used before their expiration date; expired coupons will not be accepted.
Usage Limit: Each coupon is limited to one use per person and household per transaction. Coupons cannot be combined with any other offers or discounts and may only be used once. Additionally, please note that certain product exclusions may apply to product offers. Coupons are non-transferable and may not be resold or exchanged for cash.
Minimum Purchase Requirement: If your coupon has a minimum purchase requirement, taxes, shipping and handling, and other charges do not apply toward the minimum purchase amount.
Coupon Distribution: Coupons provided by Red Dog Blue Kat are for personal use only and are not transferable. Customers may not sell, trade, or transfer coupons to any other individual or entity.
Cash Value: Coupons have no cash value and cannot be redeemed for cash.
Return Policy: Customers who receive discounts through coupons must adhere to the store's return policy. If a customer purchases items to qualify for a discount and subsequently returns any portion of the purchase for a refund, the discount received may be invalidated. Red Dog Blue Kat reserves the right to adjust the refund amount to reflect any invalidated discount. This policy is in place to prevent abuse of discounts and ensure fair usage for all customers.
Store Discretion: Participating stores reserve the right to refuse redemption of coupons that appear to be fraudulent, altered, or tampered with.
Modification and Termination: Red Dog Blue Kat reserves the right to modify, suspend, or terminate any coupon or promotion at any time without prior notice. Unauthorized reproduction, resale, modification, or trade of coupons is prohibited. Use of coupons constitutes acceptance of these terms and conditions. Red Dog Blue Kat reserves the right to refuse, void, or terminate any coupon or promotion if it suspects that the coupon has been obtained or used fraudulently, unlawfully, or otherwise in violation of these terms.

Specific Coupon Terms

In addition to the coupon terms of use mentioned above, please carefully review the following terms specific to each promotional offer. These terms provide details on eligibility criteria, rewards, and any additional conditions that may apply to each offer.

Free Sample Promotion:

Pet Suitability and Responsibility: The customer is responsible for ensuring that their pet is suitable for a raw pet food diet. Customers should review the ingredients, nutritional analysis, and feeding guidelines outlined on the product's webpage or packaging label before serving a free sample to their pet.
Promotion Details: Specific details of the free full-sized 1 lb meal promotion, including eligible products, are outlined on the coupon itself. Customers are encouraged to review these details before redemption.
Opt-In Process: To participate in this promotion and receive the free sample coupon, customers must opt-in by signing up through our monthly promotions webpage and submitting accurate details. Upon successful sign-up, the coupon will be delivered within 24 hours to the email address submitted during the opt-in process. If you haven't received the promotional email, please check your spam or junk email folders.
Coupon redemption: To claim your free 1 lb sample of the specified RDBK product, simply present the promotional coupon either in printed or digital form at the checkout in-store. Please note that this offer is only valid for the specified RDBK product mentioned on the coupon.
Participating Stores: Refer to the promotional email received or visit our monthly promotions page for participating store details.
In-Store Redemption Only: This coupon is only valid for redemption in-store and cannot be used for online purchases unless otherwise stated.
Free Sample Limit: Each free sample coupon is valid for one redemption per person and household only.
Subject to Availability: Samples are subject to availability only while stocks last, with a potential substitute of equal or lesser value if the chosen sample is unavailable or not in stock. Red Dog Blue Kat reserves the right to discontinue the offer or substitute the sample with another product at any time.
Product Exclusion: The free sample coupon is only valid for the specified RDBK product mentioned on the coupon and cannot be used towards the purchase of Red Dog Blue Kat Bison products.
Limited Time Offer: The free sample coupon is valid for a limited time only and expires on the date specified on the coupon.
Modification or Termination: Red Dog Blue Kat reserves the right to modify, suspend, or terminate this free sample offer at any time without prior notice.

Buy an outlined number of RDBK singles for $20 off:

Pet Suitability and Responsibility: The customer is responsible for ensuring that their pet is suitable for a raw pet food diet. Customers should review the ingredients, nutritional analysis, and feeding guidelines outlined on the product's webpage or packaging label before serving a free sample to their pet.
Promotion Details: The coupon outlines specific details of the $20 off RDBK singles promotion, including eligible products. Customers are encouraged to review these details before redemption.
Coupon redemption: To redeem the $20 off RDBK singles promotion, simply present the promotional coupon at the in-store checkout, either in printed or digital format. Keep in mind that this discount is applicable when purchasing the specified quantity of single meals as indicated on the coupon. For instance, 'Buy 7 or more singles for $20 off'.
'Single' Definition: A 'single' refers to individual units of the specific RDBK product mentioned on the coupon, either 1 lb or 4 x 1/4 lb trays.
Participating Stores: Refer to the promotional email received or visit our monthly promotions page for participating store details.
In-Store Redemption Only: This coupon is only valid for redemption in-store and cannot be used for online purchases unless otherwise stated.
Subject to Availability: The discount offered in this promotion is available while supplies last. If the specified single meals are unavailable or out of stock, the participating store may not be able to honour this promotion. Red Dog Blue Kat reserves the right to discontinue the offer or substitute the single meals with another product at any time.
Product Exclusion: The discount coupon is only valid for the specified RDBK product mentioned on the coupon.
Limited Time Offer: The discount coupon is valid for a limited time only and expires on the date specified on the coupon.
Return Policy: Customers who receive discounts through coupons must adhere to the store's return policy. If a customer purchases items to qualify for a discount and subsequently returns any portion of the purchase for a refund, the discount received may be invalidated. Red Dog Blue Kat reserves the right to adjust the refund amount to reflect any invalidated discount. This policy is in place to prevent abuse of discounts and ensure fair usage for all customers.
Modification or Termination: Red Dog Blue Kat reserves the right to modify, suspend, or terminate this discount offer at any time without prior notice.

Buy an outlined number of RDBK cases for $30 off:

Pet Suitability and Responsibility: The customer is responsible for ensuring that their pet is suitable for a raw pet food diet. Customers should review the ingredients, nutritional analysis, and feeding guidelines outlined on the product's webpage or packaging label before serving a free sample to their pet.
Promotion Details: The coupon outlines specific details of the $20 off RDBK singles promotion, including eligible products. Customers are encouraged to review these details before redemption.
Coupon redemption: To redeem the $20 off RDBK singles promotion, simply present the promotional coupon at the in-store checkout, either in printed or digital format. Keep in mind that this discount is applicable when purchasing the specified quantity of single meals as indicated on the coupon. For instance, 'Buy 7 or more singles for $20 off'.
'Case' Definition: A 'case' refers to an 8 lb box of the specific RDBK product mentioned on the coupon. If 8 lb cases are not available at the participating store, customers may also purchase 8 x 1 lb singles to qualify for this promotion.
Participating Stores: Refer to the promotional email received or visit our monthly promotions page for participating store details.
In-Store Redemption Only: This coupon is only valid for redemption in-store and cannot be used for online purchases unless otherwise stated.
Subject to Availability: The discount offered in this promotion is available while supplies last. If the specified single meals are unavailable or out of stock, the participating store may not be able to honour this promotion. Red Dog Blue Kat reserves the right to discontinue the offer or substitute the single meals with another product at any time.
Product Exclusion: The discount coupon is only valid for the specified RDBK product mentioned on the coupon.
Limited Time Offer: The discount coupon is valid for a limited time only and expires on the date specified on the coupon.
Return Policy: Customers who receive discounts through coupons must adhere to the store's return policy. If a customer purchases items to qualify for a discount and subsequently returns any portion of the purchase for a refund, the discount received may be invalidated. Red Dog Blue Kat reserves the right to adjust the refund amount to reflect any invalidated discount. This policy is in place to prevent abuse of discounts and ensure fair usage for all customers.
Modification or Termination: Red Dog Blue Kat reserves the right to modify, suspend, or terminate this discount offer at any time without prior notice.

20% off your next RDBK purchase coupon:

Pet Suitability and Responsibility: The customer is responsible for ensuring that their pet is suitable for a raw pet food diet. Customers should review the ingredients, nutritional analysis, and feeding guidelines outlined on the product's webpage or packaging label before serving a free sample to their pet.
Promotion Details: The coupon outlines specific details of the 20% off RDBK promotion, including eligible products. Customers are encouraged to review these details before redemption.
Opt-In Process: Engage in the #rdbkfoodieclub on social media by sending us a direct message (DM), or alternatively, complete the RDBK meal quiz and submit your details to opt in. Upon successful sign-up, the coupon will be delivered within 24 hours to the email address submitted during the opt-in process. If you haven't received the promotional email, please check your spam or junk email folders. For more information on these promotions, visit our monthly promotions page.
Coupon redemption: To redeem the 20% off RDBK promotion, simply present the promotional coupon at the in-store checkout, either in printed or digital format.
Usage Limit: Each coupon is limited to one use per person and household per transaction.
Savings Limit: Maximum savings of $50.00 per transaction apply.
Participating Stores: Refer to the promotional email received or visit our monthly promotions page for participating store details.
In-Store Redemption Only: This coupon is only valid for redemption in-store and cannot be used for online purchases unless otherwise stated.
Subject to Availability: The discount offered in this promotion is available while supplies last. If the specified RDBK products are unavailable or out of stock, the participating store may not be able to honour this promotion. Red Dog Blue Kat reserves the right to discontinue the offer at any time.
Product Exclusion: The discount coupon is only valid for purchasing full-priced RDBK products.
Limited Time Offer: The discount coupon is valid for a limited time only and expires on the date specified on the coupon.
Return Policy: Customers who receive discounts through coupons must adhere to the store's return policy. If a customer purchases items to qualify for a discount and subsequently returns any portion of the purchase for a refund, the discount received may be invalidated. Red Dog Blue Kat reserves the right to adjust the refund amount to reflect any invalidated discount. This policy is in place to prevent abuse of discounts and ensure fair usage for all customers.
Modification or Termination: Red Dog Blue Kat reserves the right to modify, suspend, or terminate this discount offer at any time without prior notice.

CONTACT US

Questions, comments, and requests regarding these terms and conditions are welcomed and should be addressed to:

Red Dog Deli Raw Food Company Inc,

1533 Broadway St,

Unit #118,

Port Coquitlam,

BC V3C 6P3.

Credit Redemption for Retailers

RDBK Customer Suvey Rules & Reg.

RDBK will reimburse you for redeemed coupons that are submitted to us along with a valid proof of purchase (duplicate POS receipt.) You will be reimbursed for the applicable value of the coupon. For reimbursement, submit redeemed coupons and proof of purchase to your RDBK Sales Rep. or Distributor Rep. within 30 days of redemption.
Please organize the duplicate POS receipts into the two provided envelopes, separating receipts for $ off coupons from receipts for free samples. Place each set in the respective envelope provided and mail them to our Head Office, with attention to Abby, at the following address: 1533 Broadway St Unit #118, Port Coquitlam, BC V3C 6P3.
Important: Please be advised that failure to complete and submit the duplicate POS receipts as above within 30 days of the offer expiration will result in the inability to process your credit refund for this promotion.
Customer must pay sales tax.
For credit reimbursement assistance, please contact us at orders@reddogbluekat.com